1. Information We Collect

a. Personal Information: When you make a reservation or interact with our website, we may collect personal information, including but not limited to your name, email address, phone number, and billing information.

b. Booking Information: We may collect information related to your bookings, such as check-in/check-out dates, room preferences, and special requests.

c. Device and Usage Information: We may collect data about your device and how you use our website or services, including your IP address, browser type, and pages visited.

d. Cookies: We may use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

a. Reservations: To process your hotel or apartment reservations, including sending you confirmation details.

b. Customer Support: To provide customer support and respond to your inquiries and requests.

c. Improving Services: To analyze usage patterns and improve our website and services.

d. Marketing: To send you promotional offers, newsletters, and updates, if you have consented to receive them.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing partners.

b. Legal Compliance: We may disclose your information when required by law, regulation, or in response to a legal request.

c. Business Transfers: In the event of a merger, sale, or transfer of assets, we may transfer your information to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your personal information:

a. Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.

b. Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the instructions provided in our emails or contacting us directly.